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Terms & Conditions

TERMS & CONDITIONS

 All our prices include VAT.

 All items must be paid for prior to your order being despatched,following receipt of payment. Each product has an estimated delivery time in the product details, occasionally delivery time may go beyond the estimate due to circumstances outside of our control and in such circumstances we will endeavour to notify you and update you as to progress, extended delivery time does not negate the order.

It is the customers responsilbility to ensurre that the product they order fits into the space they want it to go, we do provide measurements for products. If you are unsure then please ring us prior to ordering.

It is the customers responsibility to ensure that goods will pass through doorways and, if necessary, upstairs. Although we will deliver to the room of your choice we need clear access and passage. Ultimately we are only responsible to deliver to the customers door and if we are unable to deliver to the room of your choice it then becomes the customers responsiblilty.

Damage in transit:   If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery.

In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.

By placing, and paying for an order it will be assumed that you have read, and are in agreement with, our Terms and Conditions

 

Availability of Goods    All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Times

We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

Payment.   Our preferred method of payment is via Paypal or, if you would rather, then we will accept a cheque. But we will need any cheque to clear before goods are orderedt and you will need to post or email the postal order form which can be found in the checkout.

Returned Goods   Any returns must be made within 7 days of receipt and goods must be in the original packaging. A full refund will be provided for the goods, we will not re-imburse return postage or carriage costs It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. Please allow up to 14 days for all card refunds.

 


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